10 movies that start at the end

Crash American Beauty Pan's Labyrinth Quadrophenia  Forrest Gump The Prestige Eternal Sunshine of the Spotless Mind Memento Sunset Boulevard Pulp Fiction If you really want to flip through 11 pages, you can find the source here. … [Read more...]

Writing Sample for a Customer Experience Manager job posting

This incident of poor customer service was performed by a software vendor that I have chosen not to name. The vendor was attempting to come out with a completely new version of their product instead of fixing the existing version. The version of the product that I had was mostly adequate but had some bugs in it that interrupted the functionality of … [Read more...]